You may request an exchange within 3 days of receiving your order by contacting us, provided that the product is unused, in its original condition with all accessories included, and the security tag remains intact. The replacement product must be of equal or higher value. Once the product is received, it will be inspected, and upon approval, the replacement item will be shipped.
We also provide a 60-day Golden Warranty, which covers color durability and stone setting against manufacturing defects, with the option to exchange the product within 24 hours of receiving it if it does not match the pictures or does not meet your expectations.
If you receive a damaged or incorrect product, you may request a return within 3 days of receiving your order, provided that the item is returned in its original condition. After inspection, if the issue is confirmed, a full refund will be issued.
We also provide a 60-day Golden Warranty, which covers color durability and stone setting against manufacturing defects, with the option to return the product within 24 hours of receiving it if it does not match the pictures or does not meet your expectations.
